20. Frequently Asked
Questions (FAQ)
This section lists and answers the questions phone users most frequently
ask.
Some of the answers tell you to use menu shortcuts. For a complete listing
of these shortcuts, refer to “List of shortcuts” on page 17.
Q. How do I lock my phone?
A. Press Menu 4 > 3 > 2 > 1 (Menu > Settings > Security settings >
access codes), enter your lock code, scroll to On, and press OK.
Q. How do I unlock my phone?
A. Press Menu 4 > 3 > 2 > 1 (Menu > Settings > Security settings >
access codes), enter your lock code, scroll to Off, and press OK.
Q. What is my lock code?
A. The lock code enables you to lock your phone, thus preventing
someone else from using it. The default lock code is 1234. However, it
is suggested that you change this code immediately.
Q. What is my security code?
A. The default security code is 12345. However, it is suggested that you
change this code immediately. Certain features can be used only after
the correct security code has been successfully entered.
Q. How do I lock the keypad?
A. There are three ways you can lock the keypad: press and hold
,
press Menu
, or from the Start screen, press Menu 9 (Menu >
Keyguard). The term Keyguard is also used in connection with this
feature.
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Frequently Asked Questions (FAQ)
Q. How do I unlock the keypad?
A. There are two ways you can unlock the keypad: press and hold
and then press OK, or press Unlock and
. The term Keyguard is
also used in connection with this feature.
Q. How do I make the ringing louder?
A. Press Menu 3 > 1 > 2 > 2 (Menu > Profiles > Normal >
Customize > Ringing volume), then choose a volume level.
Q. How do I change the ringing tone?
A. Press Menu 3 (Menu > Profiles) and scroll through the list of profiles
until you find the one for which you want to set the ringing tone, then
press Options.
• Highlight Customize and press OK.
• Scroll to Ringing tones, then press Select.
• Scroll through the options. After you hear the tone you want to
use, press OK.
Q. How do I store my voice mailbox number?
A. Press Menu 1 > 2 > 2, enter your voice mailbox phone number, and
press OK. The screen tells you that the number is saved. Then the
following message appears: Save hidden voice mailbox password?
Press Yes to save this number.
This voice mailbox number is valid unless your phone number changes.
If your phone number changes, you will have to save a new voice
mailbox number.
Q. How do I call my voice mailbox number (retrieve voice messages)?
A. When your phone alerts you to new voice messages, press Listen and
follow the instructions on the phone. If you’d rather listen to your
messages later, press Exit.
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To listen to your voice messages at a later time, perform one of the
following actions:
• Press and hold the 1 key.
• Press Menu 1 > 2 > 1 (Messages > Voice messages > Listen to
voice messages). The message Calling voice mailbox appears on
the screen. Follow the prompts to access your messages.
Q. How do I find my phone’s model number?
A. Turn your phone off, then remove the battery from the back of the
phone. On the sticker that is on the rear cover, after the word Model,
your phone’s model number is printed.
Q. How do I redial the last-dialed number.
A. Press
twice, quickly.
Q. How do I assign a key to 1-touch dialing?
A. Press Names and scroll to 1-touch dialing.
Press Select.
Use
or
to scroll to the first number that includes the
message (empty) and press Assign.
Use
or
to scroll to the name/number to which you want to
assign to this key and press Select.
Repeat these steps as many times as necessary.
Q. How do I find out how many memory locations the phone has?
A. Press Names and scroll to Options.
Press Select.
Scroll to Memory status and press Select again. A message appears
that says Phone: xx free, xx in use where xx indicates the amount of
memory locations.
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Frequently Asked Questions (FAQ)
Q. How do I find my phone’s ESN (electronic serial number)?
A. Turn your phone off. Remove the phone’s back cover, grasp the ridge at
the end of the battery with a fingernail, and lift the battery out. On the
inside of the phone, on the sticker that was beneath the battery, after
the letters ESN, your phone’s ESN appears.
Q. How can I change the contrast of my phone’s display?
A. The contrast of your phone’s display is fixed and cannot be changed.
Q. How do I clear my call timers?
A. WARNING: The clearing of call timers cannot be undone.
Press Menu 2 > 5 > 5 and when the Security code field appears, enter
your security code and press OK.
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